Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't unlock my Ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

Please unlock my device.
I would like to use my watch.

I’ve waited too long for a replacement. 

Please give me back my watch

i do not want to wait any longer. 

 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

Sigh....I am regretted to recall my ionic.  Can't get the refund and device locked. 

Best Answer

Hi @maureen.b and @SoHin its good to see you back.

 

For more information about our voluntary Safety Recall of Fitbit Ionic Smartwatches, please visit our webpage at help.fitbit.com/ionic

 

I am going to close this thread to keep the Community organized.

 

Have a good day.

Best Answer