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Can you manually log floors?

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‎06-13-2019 21:32 - last edited on ‎06-15-2019 09:16 by Fitbit Moderator

‎06-13-2019 21:32 - last edited on ‎06-15-2019 09:16 by Fitbit Moderator

Still waiting for that feature. Is it really so hard to manually add floors to our activity statts, considering the flaws of your products???

 

Moderator edit: Updated subject for clarity 

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4 REPLIES 4

‎06-15-2019 09:20 - last edited on ‎01-02-2025 10:30 by Fitbit Moderator

‎06-15-2019 09:20 - last edited on ‎01-02-2025 10:30 by Fitbit Moderator

It's great to see you around @SunsetRunner. Sorry for the delay reply. 

It's not possible to manually add floors to your Dashboard. If you're experiencing any issue with your Ionic, don't forget that we as Moderators or our Support team can help you. 

You can learn how Fitbit tracks your floors in this article. 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎06-15-2019 21:19

In response to SilviaFitbit

‎06-15-2019 21:19

I know that is not possible...

My question was: when will it be possible? The suggestion is being made last year and I become a promise, the technical department is working on it... In my opinion, it was another Fitbit lie, was it...???

Is it really so hard to add this feature???

I am extremely disappointed in you...

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‎06-15-2019 21:35

In response to SunsetRunner

‎06-15-2019 21:35

Where does it say it was being worked on?

 

These in the featured forum say nothing about it even being considered

Floors added

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎06-19-2019 07:13

In response to WendyB

‎06-19-2019 07:13

The answer came from customer service per e-mail last year.

 

At least I know now, it was the next lying statement.

 

Thank you very much indeed.

 

In case it matters, which I seriously doubt, the manual floors counting feature is something you should work on. 

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