08-03-2019 09:25 - edited 08-03-2019 09:27
08-03-2019 09:25 - edited 08-03-2019 09:27
once I receive an email, I can see te message and clear it. But it stays on the Ionic.
I go on the notification panel, at the top and Clear All and the screen go to face mode but all the notifications are still there.
Any help?
Best Answer08-03-2019 12:44
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-03-2019 12:44
Are you asking about the notifications on the ionic that is on your wrist? What happens when you swipe them off of the wrist.
Or is it the Fitbit app notifications on your phone?
Is it this issue about the phone?
It looks like the
Best Answer08-03-2019 12:47
08-03-2019 12:47
I am talking about the watch, Ionic.
The email notifications do not clear. They stay. I had to reboot the watch.
Also I have similar problem on the app. Load notifications from 2016 and 2017 in the notification box
Best Answer08-04-2019 18:26
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-04-2019 18:26
Swipe to the end of notifications and tap clear all, or swipe them off individually
Best Answer08-05-2019 01:24
08-05-2019 01:24
that was not the problem. Not bad for a Community Legend
Best Answer08-05-2019 05:03
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-05-2019 05:03
Well then what is the question.
You say that on the watch you can not clear the notifications. I pointed out the two ways to clear notifications on the watch Recovery Runner.
08-05-2019 16:25
08-05-2019 16:25
I had the same issue with my Ionic and was told it has been reported to Level 2, but in the meantime all you need to do to clear the alerts that are stuck is to restart the watch. Left button and lower right button
hold till the Fitbit logo and all cleared.
hopefully the update will arrive soon.
Best Answer