Cannot re-install Coach on my IONIC

[mplfitnwell1]

I had previously install Coach on my IONIC but never used it.

Due to other Problems I needed to totally reboot and reset etc my watch.

Since then I have not been able to reinstall the Coach app on IONIC.

Please help - I need to coach a session at the Gym tomorrow and would really like to have this on my wrist.

Mark

[CarlosCFitbit]

 @mplfitnwell1 Sorry for the delay here. Please make sure the app is updated to the latest version. What is happening when you try to install Coach? Is it getting stuck?

If you are not seeing Fitbit Coach, make sure, you're look at the "All Apps" section. If you do see Coach, I would try installing it when connected via a strong WI-FI connection instead of via cellular data. Another tip I'd suggest is to log out/in from the app to see if that helps. Let me know how goes.  

[mplfitnwell1]

Thanks Carlos,
I was able to solve it myself. 🙂


Kind regards,
MarkMPL Fit N Well, Personal Training, Nutrition, Fitness

Sent from my Samsung Galaxy S8+

[CarlosCFitbit]

@mplfitnwell1 Awesome! Out of curiosity, how did you solve the problem? 

[mplfitnwell1]

Deleted then reinstalled Fitbit app after removing the Ionic connection.Toally reset the watch to factory settings.Reinsta5ed my Music and Weather apps, then Coach and it all came back better than ever!
Only my thing different is I have not reset a new PIN code on the watch this time.
H90e that makes sense!

Kind regards,
MarkMPL Fit N Well, Personal Training, Nutrition, Fitness

Sent from my Samsung Galaxy S8+