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Clock Error

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‎11-06-2017 01:38

‎11-06-2017 01:38

I'm getting the following error on my Fitbit Ionic "Clock Error. Go to the Fitbit mobile app and try another clock". I have tried every clock option and nothing works. I'm still getting call and message notifications through but I none of the apps on my Ionic are working. I press them and nothing happens. I have tried unpairing my Fitbit from my phone. Ive deleted and reinstalled the app of my phone and reset up my Ionic. I still get the same error. I got my Ionic a week ago and it's only started happening today. Can anyone help? I'd really appreciate any suggestions

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‎11-06-2017 06:03

‎11-06-2017 06:03

Try restarting your phone so as to force a sync

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‎11-09-2017 13:13

‎11-09-2017 13:13

I am having the same exact issues... have had my Ionic for 3 weeks and this suddenly happened today.  I was able to change the clock face and get the time, but none of my stats load.  My Ionic DOES sync and my mobile app is up to date... jut the watch itself does not work.

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‎11-09-2017 13:33

In response to RemFenRiv

‎11-09-2017 13:33

Hi, It was really strange. The next day I tried changing the watch face and it started working again and I haven't had it happen again. 
Emma

Sent from my Samsung Galaxy smartphone.
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