Data keeping

[Feebs2311]

My Fitbitapp does nog Remember the data from the previous days. Even when It syncronises everyday. It does not Remember my sleepdata, heart rate, workouts and 250 Steps every hour. The Steps, stairs, distance and active minutes are saved some days. What can I do?

[Julia_G]

Hi, @Feebs2311, just a thought: when you press the back button on your app are you seeing the top "tile" update (steps, stairs, calories, active minutes, distance) update, but your heartrate. hourly activity, exercise etc stay the same every day no matter how you scroll back?

If so, this is the (in my view) crazy way they have currently designed the app, so that only the top level statistics show.

To see previous days for heartrate, or hourly activity, or exercise, etc, it doesn't work to scroll back.  You need to select that individual tile / statistic and once that is loaded you can see previous days.

That means you cannot compare hourly activity with calorie burned, for example, or stairs, or whatever.

I hope this makes sense (except it doesn't)!

[Feebs2311]

Hi,

It kept all my data from monday but the rest of the week is blanc. If I watch all these times saparetly it's the some. I van der the data from monday but nothing on the rest of the week

[Julia_G]

Hi, @Feebs2311, I am not sure what to say to that.  Could you post some pictures of what you are seeing on yur app?

[Feebs2311]

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