Coach resets watch after first exercise.

[jonb1760]

Twice now the coach app has reset the watch after the first exorcise on the 7 min workout. 

Any ifeas why?

Moderator edit: edited title for clarity

[SilviaFitbit]

A warm welcome to the Community @jonb1760! It's pretty weird that your watch is resetting after the exercise. I would like you to provide me with more details about what happening: 

- Is your Ionic deleting all the previous data before your exercising?

- Are the exercises changing after you use Coach app?

- Have you tried restarting your Ionic?

Keep me posted. 

[jonb1760]

So I start the seven minute coach program and after the first exorcise (star jumps) the watch restarts. No data is lost and the device works fine from then on. After the first time I restarted the watch but happened the next day. Both times the device was low battery. I have reinstalled the app and will let you k ow what happens. 

Very annoying. 

[SilviaFitbit]

Thanks for getting back @jonb1760! I'm glad to hear that you reinstalled the Coach app and you'll continue monitoring it. 

I'll be around if you need further assistance. 

[jonb1760]

As the title suggests. Any ideas?

[SilviaFitbit]

Thank you for getting back @jonb1760! I've moved your post to this thread because I was troubleshooting this with you here. I've created a case on your behalf with Support, they will continue assisting you on this matter. 

I'll be around if you need further assistance.