12-19-2019
08:44
- last edited on
12-20-2019
09:56
by
SilviaFitbit
12-19-2019
08:44
- last edited on
12-20-2019
09:56
by
SilviaFitbit
I create a playlist in Deezer.
I open the fitbit - I choose the playlist (which is showing currently) to sync
When the sync completes, it doesn't show all the songs in the playlists.
I've reported this to Deezer.
This happened earlier in the year and was fixed, please fix this again (hopefully won't take as long)
Moderator edit: Updated subject for clarity
12-20-2019 10:16
12-20-2019 10:16
@RobIgoUK It's nice to see you around.
Thanks for the details mentioned and the troubleshooting tried. I appreciate the time you took to report this to Deezer.
I would like you to try the tips in this article: How do I listen to Deezer playlists on my Fitbit watch? If you're following these tips but your playlist aren't syncing complete, please try the following:
Plug your watch into the charger. Playlists download automatically when the watch is charging and in range of your Wi-Fi network, or tap Force Sync Now in the Deezer section of the Fitbit app to add the playlists to your watch.
To change the Wi-Fi network your watch is connected to or to make sure your network type is compatible, see How do I connect my Fitbit watch to Wi-Fi?
If your playlists don’t appear to be downloading, review the troubleshooting steps in Why won't my Fitbit watch connect to Wi-Fi? and Why won’t my Fitbit device sync? Then try again to download your playlists.
If you're having trouble adding new Deezer playlists to your Fitbit watch, make sure you updated your watch to run the latest Fitbit OS. For more information, see our help article How do I update my Fitbit device?
I'll be around if you have any additional questions.
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