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Device display is dim

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‎01-11-2020 17:09 - last edited on ‎01-12-2020 18:30 by Fitbit Moderator

‎01-11-2020 17:09 - last edited on ‎01-12-2020 18:30 by Fitbit Moderator

dim on ionic does not work - why? all the settings are dim? 

 

Moderator edit: Subject for clarity 

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‎01-12-2020 18:30

‎01-12-2020 18:30

Hi @cynelahig, welcome to the Community Forums!

 

Thanks for bringing this to my attention. If the display of your Ionic device is dim, I suggest you to try the following steps to restart your device:

 

  1. For Fitbit Ionic, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 

 

Keep me posted and let me know if you have any additional questions. 

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