Device doesn't return to home screen

[VivG]

After the latest update on my ionic, my display does not return to the time after I’ve tapped the screen to display steps or any other display. The display remains on what I last looked at instead of reverting to the clock. It’s annoying

Does anyone else have this issue?

I’ve restarted the ionic but this has not helped 

Moderator edit: Subject for clarity 

[RicardoFitbit · Accepted solution]

Hi @VivG, welcome to the Community Forums!

Thanks for bringing this to my attention and for troubleshooting your device prior to posting too. To better assist you with this, can you please let me know when was the first time you experienced this and how many times since then? If you haven't already done so, please change the clock face of your device following the steps from our help article: How do I change the clock face on my Fitbit device? and let me know how it goes.

Keep me posted and let me know if you have any additional questions.  

[VivG]

Hi

I was using clock face Arc which is the one I had the problem with. I have changed to Gauges and the problem has resolved.
If I reinstall Arc the problem returns. It may be the clockface. I will stay with gauges
Thank you for your help

Viv

Sent from my iPhone

[RicardoFitbit]

Thanks for your reply @VivG, it's a pleasure to continue assisting you. Sorry for the delayed response.

I'm happy to know that after changing the clock-face of your Ionic device the problem was resolved. Please do not hesitate to contact me back if you require further assistance or if you have any additional questions for me to answer, I'll be around.

I want to suggest you to visit our discussion forums and participate. There are several users who are interested in fitness, healthy eating, better sleep, among others. I'm sure that they will be happy to meet you there.

It was a pleasure to assist you.