Device not charging

[Kiranmore]

Suddenly the ionic is dead and not able to charge it.was trying to search service center but there is no service center in India.

Request you to help me please..

Thank you..

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @Kiranmore, welcome to the Community Forums!

Thanks for bringing this to my attention. To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation

Let me know if you have any additional questions, I'll be here.

[Kiranmore]

Hi Ricardo,

The Ionic is now working automatically since last night. I ve checked all
its features which are working fine now.

Thanks for your response..!

Thanks,
Kiran

Moderator edit: Removed personal information 

[RicardoFitbit]

Your update is appreciated @Kiranmore, sorry for the delay in responding your post.

I'm really happy to know that your issue was resolved. Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

Because your issue was resolved and just if you're interested, I want to suggest you to visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!  

Thanks for being part of the Fitbit family, it was a pleasure to assist you.