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Device not syncing

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‎05-18-2019 03:58 - last edited on ‎05-19-2019 14:02 by Fitbit Moderator

‎05-18-2019 03:58 - last edited on ‎05-19-2019 14:02 by Fitbit Moderator

The app hasn’t sync’d for almost 48hrs - is anyone else having this problem? Even when I’ve uninstalled & re-installed the app it still won’t sync! How annoying 🤬🤬

 

Moderator edit: Subject for clarity 

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‎05-19-2019 14:04

‎05-19-2019 14:04

Hello @TheHuff I'm here to give you a hand with your syncing difficulties. Welcome to our Community Forums.

 

First, I'd like to appreciate your time and effort troubleshooting this prior posting, I totally understand how annoying this non-syncing behavior can be for you. If you haven't already done so, I recommend you to check our help article: Why won't my Fitbit device sync? and let me know how it goes after taking in consideration the information that is specified there.

 

Let me know if you have any additional questions.

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