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Device stuck in bootloop and showing "Data not cleared, sync and try again" error message

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‎08-27-2019 14:46

‎08-27-2019 14:46

My ionic is stuck in bootloop and I looked up the forums and most people said to try a factory reset (3-button) which I did and it started showing a big red Cross with the error message of "Data not cleared, sync and try again". But since the watch is stuck in bootloop, it's apparent that I can't sync it nor try again. Please help.

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‎08-27-2019 16:54

‎08-27-2019 16:54

@middlekidd, check out this thread with the solution:

 

https://community.fitbit.com/t5/Ionic/Ionic-stuck-with-data-not-cleared-Synac-amp-try-again/m-p/2963...

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‎08-30-2019 19:03

In response to USAF-Larry

‎08-30-2019 19:03

Thanks Larry- fixed it before I saw this! Thanks again! I basically had to
do a hard reset, remove device, restart phone and try to reconnect via
Bluetooth. Worked like a charm after failing for couple times.
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