Device stuck in bootloop and showing "Data not cleared, sync and try again" error message

[middlekidd]

My ionic is stuck in bootloop and I looked up the forums and most people said to try a factory reset (3-button) which I did and it started showing a big red Cross with the error message of "Data not cleared, sync and try again". But since the watch is stuck in bootloop, it's apparent that I can't sync it nor try again. Please help.

[USAF-Larry]

@middlekidd, check out this thread with the solution:

https://community.fitbit.com/t5/Ionic/Ionic-stuck-with-data-not-cleared-Synac-amp-try-again/m-p/2963...

[middlekidd]

Thanks Larry- fixed it before I saw this! Thanks again! I basically had to
do a hard reset, remove device, restart phone and try to reconnect via
Bluetooth. Worked like a charm after failing for couple times.