06-12-2018
13:16
- last edited on
06-13-2018
05:53
by
MaginB
06-12-2018
13:16
- last edited on
06-13-2018
05:53
by
MaginB
Purchased ionic in jan2018 from Amazon wore it swimming for the first time today and its died gets hit when charging and got a black screen, Amazon it interested and fitbit less interested than them so glad I chose the fitbit over the Apple Watch not!!!!
Moderator edit: Updated subject for clarity
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Fitbit Forums @Jaymondo!
Thanks for your patience to this matter. In order to further assist you I've gone ahead and created a case on your behalf, soon you'll be getting an email with the next steps. Please keep an eye on you email inbox for the next steps.
Keep me posted!