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Display problem

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‎12-06-2018 21:08

‎12-06-2018 21:08

My ionic screen started acting up last week. A light line running vertically down left side. Then the display colour changed to red. Now the screen has stopped working. I have tried restarting and also changed the clock face but still not working. Any other ideas? Thanks

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2 REPLIES 2

‎12-08-2018 03:54

‎12-08-2018 03:54

Sounds like a hardware failure, I would suggest contacting customer support in this case. 

Community Council Member

Nathan | UK

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Best Answer

‎12-08-2018 06:12 - last edited on ‎02-10-2024 08:38 by Fitbit Moderator

‎12-08-2018 06:12 - last edited on ‎02-10-2024 08:38 by Fitbit Moderator

It's great to have you here @Sallytownley. Thanks for trying to restarting the Ionic. In this case, I've created a case on your behalf with our Support team, they will continue assisting you on this matter. 

Thanks for your advice @N8teGee. 

Hope this helps. I'll be around. Robot Happy

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Best Answer