09-17-2019
03:37
- last edited on
09-18-2019
06:43
by
SilviaFitbit
09-17-2019
03:37
- last edited on
09-18-2019
06:43
by
SilviaFitbit
Can't seem to connect my ionic to Google Pixel 3a, is it not supported?
Moderator edit: Updated subject for clarity
09-18-2019 06:43
09-18-2019 06:43
A warm welcome to the Community @Solo05. I'll be happy to clarify your question.
Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device.
We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.
If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features.
I'll be around if you have additional questions.
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