05-14-2019
07:57
- last edited on
05-15-2019
10:39
by
SilviaFitbit
05-14-2019
07:57
- last edited on
05-15-2019
10:39
by
SilviaFitbit
Does anyone know if the Ionic will connect to a Samsung A70 please?
Moderator edit: Updated subject for clarity
05-15-2019
10:53
- last edited on
01-02-2025
09:34
by
MarreFitbit
05-15-2019
10:53
- last edited on
01-02-2025
09:34
by
MarreFitbit
It's great to see you around @SunsetRunner. I was reviewing the list of supported devices and I couldn't find Samsung A70.
Our team is always testing new devices and adding them to the list. In the meantime, if you have a Fitbit device and you would like to set it up, you can try the set up procedure but I can't confirm that this will work, because it hasn't been tested by our Fitbit team.
I would recommend you to keep an eye on the article to review when new devices are added.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
05-20-2019 06:02
05-20-2019 06:02
Wishing i had never bought a fit bit product. So, I went through the set up procedure and even though it took about 2hrs and said it had failed, it does seem to be working at the moment. Hooray, after owning it for about 8 months i can finally use it. But then more disappointment. I thought, this is great, I'll set up Fitbit Pay, only to find out it is pretty non existent in the uk. My Smartwatch is not all that smart it seems.
Features seem to be difficult or impossible to set up. Not really sure why you sell these in the uk market.
Still. At least i have weather back at the moment. Even that had failed for the last 4 months or so.
Can we not have something where all the "advertised" features just work seamlessly? For the cost of the Ionic, i am very disappointed with it. You don't start finding out what is and isn't supported, until after you have spent a lot on money on what is meant to be a Top Of The Range product.
05-21-2019
16:37
- last edited on
01-02-2025
09:34
by
MarreFitbit
05-21-2019
16:37
- last edited on
01-02-2025
09:34
by
MarreFitbit
Thanks for getting back @SunsetRunner. Sorry you feel that way. Your comments and feedback are appreciated.
It's good to hear that your Ionic is syncing to the Samsung A70. Regarding Fitbit Pay, actually there are supported banks in UK, you can learn more about it by checking this article.
If you're having any issue while setting up any specific feature, Fitbit has many channels of communication that you can use to contact us and we'll be happy to assist you.
Let me know if you have any additional question or you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
05-22-2019 03:12
05-22-2019 03:12
boon. by Wirecard
• Danske Bank (Mastercard)
• Santander
• Starling Bank (Mastercard)
• Revolut (Mastercard)
• PFS (Mastercard)
The only one i have ever even heard of is Santander. Apart from that there are no popular / High Street banks there. My cards are Visa & Mastercard and were all unsupported. Where are banks such as RBS, Lloyds, Nat West & Barclays. These are probably the ones most used in the UK. Anyway, I'll set an alarm on my £300 Top of the range Fitbit Smartwatch, to remind me to check again in a years time.
07-17-2019 17:58
07-17-2019 17:58
I spoke with fitbit and was told Fitbit isnt fully supported on a70.
07-18-2019 02:12
07-18-2019 02:12
07-18-2019 03:44
07-18-2019 03:44
I have the Alta HR, and they were quite clear regarding issue. They said i should use a home computer or another device as they have compatibility issues with the a70.
08-01-2019 05:28
08-01-2019 05:28
Any chance there is going to be further support for the a70? No email, text, or phone call notifications are working.
08-02-2019
12:22
- last edited on
01-02-2025
09:34
by
MarreFitbit
08-02-2019
12:22
- last edited on
01-02-2025
09:34
by
MarreFitbit
It's great to see you around @Jennifer889 and @SunsetRunner. Thanks for sharing your experience with your Fitbit device and Samsung A70.
Welcome to the Community @Bluey11bluey. Currently, I don't have updates about when this is going to be added to the list but our team is always testing new devices and adding them to the list.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
09-09-2019 18:39
09-09-2019 18:39
Please can fitbit put testing of Samsung A70 on the top of their testing list. It's really annoying, I've had charge 2 for a couple of years and it worked great with my iphone. I had to upgrade my phone, I decided to switch to android, I presumed as it was running the latest version it would sync. I can sync it to windows but that's no good if I go for a run and I want to track my route stats.
09-11-2019
14:01
- last edited on
01-02-2025
09:34
by
MarreFitbit
09-11-2019
14:01
- last edited on
01-02-2025
09:34
by
MarreFitbit
It's great to see you around @Choccymama. Your feedback is appreciated, we're always striving to provide you with the best services and products.
Our Fitbit team is always testing new devices and adding them to the list. The best place to make your voice heard is our Feature Suggestion board, those are reviewed by our team and the status changes based in Fitbit's plans.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
09-12-2019 22:25
09-12-2019 22:25
Another disgruntle customer who has wasted hours to set up Charge 2 with Samsung Galaxy A70. It's been working so well since last 2 years on earlier version of the galaxy device.
Fitbit needs to address this issue as a priority.
Hoping for the best.
Stay active fellas, Fitbit or no Fitbit !
09-28-2019 02:38
09-28-2019 02:38
My Fitbit charge 3 worked perfectly with my A70 for 2.5 months then stopped syncing. Now cant return it as out of return period and customer support very unsupportive. I now have an expensive waste of £125 which I couldn't really afford in the first place! I loved it whilst it worked. Fitbit support please add the Samsung A70 as mine is only.4 months into contract and i have only had my Fitbit charge 3 since July. Very disappointed
09-28-2019 04:08
09-28-2019 04:08
Hey there.
Those of you with Samsung Phones, check this. It might help.
https://community.fitbit.com/t5/Android-App/Versa-2-not-pairing-with-Samsung-Galaxy-7/m-p/3791191/hi...
09-29-2019 11:16
09-29-2019 11:16
Thanks for responding! Quite shockingly my fitbit versa notified me of an incoming call yesterday but when tested again...zero, zilch, na-da, nothing happened. I was so excited at first! PLEASE, please, please add Samsung A70 to your list as a priority; so many people would be incredibly happy. Looking forward to the day it happens!
11-12-2019 02:28
11-12-2019 02:28
I have the A70 and can't sync my phone. How long does it take your team to test phones. Finding this very frustrating
01-28-2020 17:37
01-28-2020 17:37
it doesnt. They tell you it does in the store and then you get it home and it isnt compatible with an A70 [that was my main question when purchasing as my new phone is an A70]