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Double screen on Ionic after a workout

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‎07-29-2021 05:59 - last edited on ‎07-29-2021 13:01 by

‎07-29-2021 05:59 - last edited on ‎07-29-2021 13:01 by

I have had my Iconic for about a year and this morning after my workout I noticed that I have a double screen. Tried to reboot and update and it's near impossible to get it unlocked. Nver had this happen so not even sure what could be the issue. 

 

 

Moderator edit: subject for clarity 

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‎07-29-2021 13:01 - edited ‎07-29-2021 13:02

‎07-29-2021 13:01 - edited ‎07-29-2021 13:02

Welcome to the Fitbit Community, @Bartulla.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern and recommend trying the following:

 

  1. Confirm the steps to restart your device: How do I restart my Fitbit device?
  2. Change a clock face to Fitbit designed one: How do I change the clock face on my Fitbit device?

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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