Downloading music from windows 8.1

[Pompey4ever]

Morning,

Having trouble downloading music from windows 8.1 pc, fitbit says use the fitbit connect app but it doesn't support the Ionic.

My music is on iTunes

any help would be great

[SantiR · Accepted solution]

@Pompey4ever Welcome to the Fitbit Community! Thanks for your interest in transferring music to Ionic using a Windows 8.1 computer.

In order to download playlists to your watch, you need a computer with a Wi-Fi connection and the free Fitbit desktop app. In this case, you need to download the following one:

• Fitbit Connect App

Once you have this installed, follow the steps here. Ionic should be compatible with Fitbit Connect. Please download it from the link provided on this post. 

Hope this helps. Let me know how it goes! 

[Pompey4ever]

HI,

I've windows 8.1 so I can only download fitbit connect, but fit bit connect doesn't support the ionic watch, it tells you to use mobile app, but the mobile app doesn't support music downloads

[RJB2056]

Wow!  I purchased the Ionic because of its functionality, and now I must own a Windows 10 computer in order to transfer music or podcasts to listen to while I work out?  How do I return this thing?

[SteveH]

@RJB2056 you need to return it to the store where you bought it. If you bought it direct from fitbit.com then you have 45 days to return it via contact.fitbit.com

[SantiR]

@RJB2056 Welcome to the Fitbit family! Thanks for sharing the experience you have had with Ionic and music transfer.

Please check the steps shown on this helpful article about how to transfer music using Windows 7 or 8 PC. You should find this useful.

@SteveH Thanks for your help on this thread!

Keep me posted! 

[soccersnaps]

I have windows 8.1 and i use the fitbit connect app no problem with my ionic for adding music

I create a playlist in itunes (actually i have several playlists),  open the app, wait for it to find my ionic after selecting transfer music on the watch then it updates the music on the watch

Ive never seen any where on the connect app that it says it doesnt support the ionic.

First load may take a while if your uploading a lot of tunes ( around 180 tracks took about 40mins), but when you add a few to an existing playlist its quicker.

It does work well once youve learned how to do it.

just had a look at the link SantiFitbit supplied, that covers everything you need to know how to load music on 8.    heres a screen grab of my ionic on the connect app

Moderator Edit: Merged User's Posts

[RJB2056]

Thanks!

[SantiR]

@soccersnaps I hope you're doing well! Thank you very much for sharing these detailed and helpful information regarding how to transfer music on a Windows 7 or 8 PC using Fitbit Connect.

Your experience is very helpful for other users. The screen shot is also great to better understand this process. 

@RJB2056 Thanks for your reply. I'm very glad to read that you found this very helpful to transfer your music using your computer. Hope you enjoy this feature a lot!

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around! 

[Standman0405]

How do you download music to the ionic if you don't have a downloaded playlist.  I have spodify and that won't allow you to do that..  I want to be able to listen to music without my phone.  

[SunsetRunner]

Hi @Standman0405 you can't download Spotify playlists to the Ionic as Spotify have only received a remote control app for Fitbit not an app capable of playing music directly (blame Spotify for this and not Fitbit).

Also update to Windows 10 and get off Windows 8.1!! if you use the media creation tool direct from Microsoft it will update you completely free of charge and convert your 8.1 license to a 10 one!

[Standman0405]

Oddly enough, I had a garmin watch previously. I was able to download the music directly from solidify premium to my watch through wifi. I was able to use my watch phone free. I do blame fitbit and their abilities. It can be done. They are just lacking the technology to do so. I find that i-tunes is an outdated system that people no longer have.