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Duplicate notifications

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‎12-18-2017 14:38

‎12-18-2017 14:38

Still heave duplicate notifications on Samsung S8, android 7.0  After clear all notifications they appear again when next sms or email or whatsupp are received. For shore this is a software issue and looks like this happens only on android, Does any one  have had same problem on IOS? 

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‎12-18-2017 18:59

‎12-18-2017 18:59

I get the same thing. I don't think the Ionic keeps track of what notifications it has and if you don't clear out the notifications on the phone then all the notifications show up again. I have gotten notifications in triplicate at times. The only way so far that I know to stop this is to clear notifications on the phone to stop it from sending it to the Ionic.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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‎12-26-2017 01:16

In response to wtksk8r

‎12-26-2017 01:16

What you mean by "clear", delete? Hope not. This is not a solution. Even if i read and close all notifications on my phone, they appear again when next sms, or email, or whatsapp are received. This is very annoying, every time scroll down and clear all notifications.  I heave Garmin Fenix 3, Vivoactive HR, everything works perfect.

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