Edit exercise distance

[avenitza]

Why can't I edit distance on log activity

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @avenitza thanks for bringing this to my attention, it's nice to see you again participating here in the Community Forums!

To better assist you with your inquiry, can you please let me know which mobile device you're currently using? If you haven't already done so, please check the instructions that are specified on our help article: How do I edit or delete an exercise or activity in the Fitbit app? and let me know how it goes. 

I'll be around if you need further assistance, keep me posted. 

[SunsetRunner]

@avenitza  if you use Android then you can't. It is too difficult for Fitbit to implement such a feature. However, I have heard iOS allows editing the exercises ( haven't tried that, I don't own any Apple device right now ). If you have Android, all you can do is changing type of an exercise (only some of them). The link you have been given is useless if you want to do more than changing the type of the activity.

[RicardoFitbit]

Hey @SunsetRunner thanks for your post, nice to see you participating here. Sorry for the delay in responding. 

Thanks for the information that was shared. Just as you stated, iOS users can edit the exercise, reason why I was asking which mobile device was in use to provide better assistance. Note that Fitbit is working on implementing this feature with Android and Windows 10 users, but thanks for the feedback!

I'll be around if you need anything else. 

[avenitza]

Samsung Galaxy S9

[RicardoFitbit]

Thanks for your reply @avenitza, it's a pleasure to continue assisting you.

As per previously mentioned, the feature to edit an exercise is available on iOS mobile devices only at this moment. Take in consideration that Fitbit is working to implement this feature on Android devices too but in the meantime you can delete the activity from your account and manually log it with the correct details. To do so, you can check the help article that was previously posted.   

Let me know if you need anything else, I'll be here. 

[avenitza]

It's not fair to delete an activity and have to go and do it manually. Take in consideration for all Android-Fitbit users that what is the point in having a Fitbit that has a lot of features for many activities and then
have to log it manually? Yesterday I ran a 5K and for some reason my Ionic went crazy and after lugging it manually I got so frustrated that I deleted it.

Fitbit has bean in the market for a long time and I do think that it's about time you do something about this issue. It is unfair since iOS users have Apple watches!! Fitbit for me is a great device and I have
gone from Fitbit One, Charge, Charge 2 and now Ionic and new devices are coming out like the Versa and Versa Lite but still support team and developer have to dig deeper in better features to all users iOS and Android users.

.
Just saying!

Moderator edit: Format 

[RicardoFitbit]

Your reply is appreciated @avenitza.

I totally understand how frustrating this matter can be for you. Fitbit is always working to improve our products and services, thank you for the feedback that was provided and for taking the time to share your thoughts with us. Don't hesitate to contact me back if you need anything else.

See you around.