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Email notification won't clear on Ionic

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‎01-29-2019 18:59 - last edited on ‎01-30-2019 15:18 by Moderator Alum

‎01-29-2019 18:59 - last edited on ‎01-30-2019 15:18 by Moderator Alum

This is the 2nd time this has happened, one email gets "stuck" won't clear and when I try to delete or archive it says "Action Failed, This notification is expired and is no longer valid" Only way I got rid of the last one was by letting it die completely.  Any thoughts on a fix? 

 

Moderator Edit: Updated Subject for Clarity

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‎01-30-2019 15:11

‎01-30-2019 15:11

@cann978 Welcome to the Fitbit forums! Thanks for taking the time to share the situation you are experiencing with your email notification on Ionic. Thanks for sharing all of those details.

 

This is very strange. Please try restarting your watch. Then, check if the notification is still there and if this happens again to you.

 

You could also try changing the clock face on Ionic and check if the same keeps happening.

 

Also, if this keeps happening, please share a picture of your watch showing the error. That way, I can take a closer look at it.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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