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Exercise app unresponsive

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‎05-15-2020 09:11 - last edited on ‎05-18-2020 14:10 by Fitbit Moderator

‎05-15-2020 09:11 - last edited on ‎05-18-2020 14:10 by Fitbit Moderator

Restarted Ionic several times , it doesn’t help

the issue is I hit my exercise tab and nothing happens. It doesn’t go forward and remains the same. Any ideas? Thanks 

 

Moderator edit: Subject for clarity 

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‎05-18-2020 14:10

‎05-18-2020 14:10

Hi @Holzerland, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for trying our restart process before posting.  Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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