Exercise kicks me off!

[elliefive]

I’m frustrated..hit exercise kicks me off, press lower right button on my ionic (which normally lets me choose my excersize kicks me off!! Help

[SilviaFitbit]

@elliefive Thanks for stopping by. I appreciate the details mentioned.

Sorry to hear that you're experiencing this with your Ionic.I would like you to restart your watch, after this check if when you press the lower right button it works as expected. 

Keep me posted! 

[elliefive]

You previously told me to press lower right button and back button on the back, I’m confused I have no back button on my ionic?! Help

[SilviaFitbit]

@elliefive Thanks for getting back. 

Check below the buttons on your Fitbit Ionic, please try performing a restart: 

Keep me posted. 

[elliefive]

Did the restart....still kicks me off!

Sent from my iPad

[SilviaFitbit]

@elliefive Thanks for getting back. In this case, I've shared your post with our Support team and they will continue assisting you. 

I'll be around if you need further assistance.