Feedback about Ionic Adidas - My experience

[warrenGAdidas]

My first device had to be replaced after completely dying after 6 months of use.  The replacement watch only lasted 7 months just after the 1 year warranty passed.  I really wished that I had purchased an Apple iWatch due to the cost.  I am very disappointed with the quality.

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @warrenGAdidas, welcome to the Community Forums! 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

Since you already received assistance from our Customer Support team, I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case. Also, for a better understanding of the information they provided to you, please check our warranty policies here. 

Let me know if you have any additional questions, I'll be around.

[warrenGAdidas]

Thanks for your response.  I am still very disappointed that both devices stopped functioning after 6 months.