help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Firmware 27.70.7.14

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-13-2020 02:43

‎08-13-2020 02:43

Firmware 27.70.7.14 was installed on my Ionic yesterday.

Since then.  No bpm display.

Interval training (normally 3-4 miles, 5-600 calories, 8-9000 steps) 0.03 miles, 55 calories 75 steps - my gps map is correct and shows my route.

Walking - gps correct, 0.01 miles

 

Basically my fitbit is now a watch with a GPS - for monitoring exercise about as much use as a chocolate teapot.  

VERY FRUSTRATED.  Any ideas.

Best Answer
0 Votes
3 REPLIES 3

‎08-13-2020 11:44

‎08-13-2020 11:44

I'm currently using Firmware version 27.70.8.0 on my ionic (can't remember when it updated) but I do not have any issues with tracking activity during my workouts. Maybe see if you can update to that version?

Best Answer
0 Votes

‎08-13-2020 12:15

In response to mnurre

‎08-13-2020 12:15

I have this version now and it wont pair to my phone.  Very frustraed all the data appears to be tracked on watch only.  I get the code from the tracker and then the app can't load it.  I have restarted and rebooted several times. 

Best Answer
0 Votes

‎08-16-2020 20:45

‎08-16-2020 20:45

I am having similar issues since my update. Won't track sleep, won't log exercise, LOSES STEPS. It's very frustrating, mine is just over a year old.  Fitbit, please fix update.

Best Answer
0 Votes