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Fit bit Ionic won’t switch on

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‎12-23-2019 12:59

‎12-23-2019 12:59

Hi can anyone help my fit bit just switched off, even though it was charged, and will not switch back on? I have tried to reset it and charge it but still nothing 

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3 REPLIES 3

‎12-23-2019 13:17

‎12-23-2019 13:17

Contact Customer Support.

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‎12-23-2019 14:43

‎12-23-2019 14:43

Try hold all buttons until the green fitbit icon turn on， it worked for me

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‎12-23-2019 15:34

In response to Jasonnnn

‎12-23-2019 15:34

Already tried this unfortunately 

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