@nmsr1196 wrote:
My iconic has gone blank. I tried a reset, it does not display. Last night the battery was at 97%. I plug the connector dongle into it, same issue.
By reset, I suspect you mean Restart. In any event, try it several times. If it still doesn't work and you still have a blank screen, you need to do a full Factory Reset using the three buttons only as follows:
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time or otherwise don't follow the procedure precisely , the Fitbit logo reappears quickly and boots without factory reset.
