09-28-2019 04:29
09-28-2019 04:29
Plugged my FitBit in to charge last night, all fine. This morning it had no WiFi connection and when I went to the section to connect, there was a WiFi network name I had never seen, and not my normal one. Should I be concerned for any reason?
I did get rid of the strange one, and put mine back in.
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Best Answer09-28-2019 08:22
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-28-2019 08:22
Hi @DanD49 it's normal to see different networks listed when you go to connect your phone or computer. When I connect my phone, I see the various networks that belong to my neighbors. Ignoring them, I connect to my own. Be sure you have your own network password protected so no one else can access it.
09-28-2019 08:22
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-28-2019 08:22
Hi @DanD49 it's normal to see different networks listed when you go to connect your phone or computer. When I connect my phone, I see the various networks that belong to my neighbors. Ignoring them, I connect to my own. Be sure you have your own network password protected so no one else can access it.
09-28-2019 10:27
09-28-2019 10:27
Yes, I understand very well other networks will be seen. This issue is that it indicates I've used the strange network in. the past, but is out of range now. No idea what it is, never saw it before.
Best Answer09-28-2019 10:31
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-28-2019 10:31
Sure sounds strange. Maybe someone was playing with your phone? I hate when people play with mine and change things!
Best Answer