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FitBit and salt water reaction?

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‎09-30-2019 07:33

‎09-30-2019 07:33

Whenever I have several days of swimming in salt water with my Fitbit, I get red, angry, raw areas on my wrist under the face of the Fitbit. I have seen articles on the chemical reaction between the battery and saltwater (even the sodium in sweat). I can wear my Fitbit without any problems at all other times. This reaction/burn only happens with repeated exposure to salt water.  Is anyone else having problems like this?

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‎10-01-2019 07:19

‎10-01-2019 07:19

Welcome to the Community @Mel177. Thanks for the details mentioned based in what you're experiencing with your Ionic and salt water. 

 

Before creating a case with our Support team, I would like you to confirm you're following these Wear and Care tips. 

 

Let me know how it goes.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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