07-28-2019 07:28
07-28-2019 07:28
What happened to the dashboard. I can no longer get my core stats such as steps, miles, active minutes and floors. The entire set up changed since earlier. My watch and phone is now displaying calories instead of steps.
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Best Answer07-28-2019 13:42
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07-28-2019 13:42
When the battery runs out the clock stops working. After charging the user will need to do a sync.
When you say that the watch did not switch back? What screen are you looking at?
Best Answer07-28-2019 10:03
07-28-2019 10:03
Which dashboard? Website? App? If app, which one? Android or iOS?
For the 2nd issue, go to your setting and make sure your main goal is steps.
Best Answer07-28-2019 10:17
07-28-2019 10:17
Hi, using Windows 10 and Android both. The dashboard isn't showing steps, miles, active minutes or floors on my phone or laptop but is on my watch.
The phone display did change back to steps instead of calories.
I tried setting up my watch again but now I can't even connect to my Wi-Fi. The watch battery ran out last night and when I charged it the time was wrong. That issue is finally resolved.
Best Answer07-28-2019 13:42
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-28-2019 13:42
When the battery runs out the clock stops working. After charging the user will need to do a sync.
When you say that the watch did not switch back? What screen are you looking at?
Best Answer07-29-2019 05:21
07-29-2019 05:21
Everything is back to normal
Best Answer