help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit/Deezer activation won't pair

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-19-2018 13:11

‎08-19-2018 13:11

I decided to activate Deezer, so 1st I signed up for a premium account, then went to the Ionic Deezer app (on watch) and with the code I went to Fitbit.com/Deezer.  This is where the problems are, on the computer side I have been getting the message "Uh oh something happened on our end, try again later or contact customer support".  On the android side of doing this I get the activation message - sending you back to the Fitbit app and it just sits and spins at this point.  Both ways never allows the Deezer on the Ionic to finish the pairing so every time I open it I get another activation code.  Any ideas?

Best Answer
2 REPLIES 2

‎08-19-2018 15:03

‎08-19-2018 15:03

Same problem here. Ive tried everything I can think of. 

Best Answer

‎08-20-2018 21:41

In response to Rerun14

‎08-20-2018 21:41

Same here, it is very frustrating

Best Answer
0 Votes