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Fitbit Ionic Adidas dead again

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‎10-06-2020 00:31

‎10-06-2020 00:31

My fit bit Ionic after some issues regarding the firmware update solved few weeks ago decided not to turn on again.

 

no sign when is charging no way to reset or restart.  

no technical assistance .

 

what a pity .... donI have to throw it away ? 

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‎10-07-2020 16:09

‎10-07-2020 16:09

@PfP63 It's nice to see you in the Fitbit Community! Thank you for getting in touch about this. 

 

I appreciate the troubleshooting tried prior to posting, I'll be happy to help you. 

 

Since your Ionic isn't turning on even when you have tried charging it and restarting it, I've shared your post with our Support team and someone will contact you as soon as possible. Keep in mind that due to recent events affecting our operations we may take a bit longer to get back to you. 

 

I'll be around if you have any additional questions! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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