Fitbit Ionic Registering too many floor counts

[TKRAJ]

I just received my Ionic 3 days ago. Yesterday I did 9 floors in the office and after work I drove to library where I noticed that Fitbit was showing 22 floors. 

At library, my wife was wearing Charge 2 and I was wearing Ionic. At library both of us checked our floor counts. When we drove back to home, her floor counts remained unchanged, but my floor count went from 22 to 41.  We drove in different cars. 

I understand that atmospheric conditions can influence this but most of the time, I was in the office environment. Only time I spent outside was from and to parking lots. It was very cold day, but both devices were insulated as we were wearing thick jackets. Also Fitbit was updated to latest firmware two days ago when I did set up. 

I am keeping eye on this and today, so far I haven't seen anything abnormal. I can very well return/exchange as it is in the return period, but I don't want to unnecessary do it if this might be due to some factor I do not know and it is normal. 

Any thought? Ideas? 

[N8teGee]

I think you've pretty much answered you own question. I would agree and say this is definitely down to a change in atmospheric pressure. I've seen similar in the past with all of my devices, I believe they are very sensitive. 

[Ralendil]

Ionic consider that you climb 1 floor every 3 meters you get in elevation (check ionic manual)

This means that if you take a lift, the value of floors climbed will increase a lot.

They should do like on the garmin... If you don't walk, it doesn't count.

With the ionic I did more than 2000 floors. I can assure you that I did not climb all these floors... The fact is that I work at top of a building and so the floors increased a lot.

[Dmcconnell10]

I’ve had my Ionic for several months and this just started happenong about a week ago. Did a hard restart yesterday, software update, removed/re-added to account.  62 floors today. I live at sea level in Hawaii and work from home. Its off by about 55 floors. I’m guessinng this is happening when I drive, but there is absolutely no elevation change. What’s going on Fitbit???

[Jojotraveller]

I've noticed that mine too very recently has started counting a lot of floors!  Today I am at 59!!! I don't have any stairs in my home or at work and the atmospheric conditions are the same - HOT! I think this could be a problem with the Ionic as it's very recent.  

[Cv66]

I’m experiencing the same issue. Today my Fitbit registered 45 floors when I only climbed 8.  I just noticed this problem in     the last few days. My Ionic is up to date, so that’s not it. I’m in Michigan. Cold with little atmospheric change as well. 

[SilviaFitbit]

It's great to see you on the Community @Cv66! I appreciate the details you've mentioned regarding the extra floors that you're getting. 

Your device uses both an accelerometer and altimeter to track floors, and registers a floor when detecting continuous motion combined with an elevation gain of about 10 feet. Your watch may give you credit for extra floors for a variety of reasons. Devices may track floors while doing everyday tasks such as opening doors, driving, or riding elevators or escalators, or from abrupt weather and atmospheric pressure changes Exposure to excess moisture can also result in extra floors.

It's recommendable that you wear your device loosely during exercise. You want to remove floors from your account by doing these steps. 

Hope this helps! Keep me posted.