06-05-2019 12:24
06-05-2019 12:24
Have noticed that occasionally my Fitbit doesn't record my sleep hours accurately. Last night I know I slept at least six hours, but my Fitbit only showed 2 hours. Strange. Anybody else having this problem?
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Best Answer06-06-2019 08:58
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06-06-2019 08:58
Without a graph and maybe the start and stop times you feel are correct. I can not comment.
Are your start and stop sleep times correct? And the app feels that you where awake all night.
Did you get simple sleep or sleep stages?
Best Answer06-06-2019 08:58
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-06-2019 08:58
Without a graph and maybe the start and stop times you feel are correct. I can not comment.
Are your start and stop sleep times correct? And the app feels that you where awake all night.
Did you get simple sleep or sleep stages?
Best Answer
06-13-2019
07:48
- last edited on
06-16-2019
06:35
by
AlvaroFitbit
06-13-2019
07:48
- last edited on
06-16-2019
06:35
by
AlvaroFitbit
So far I haven’t had the problem I previously reported. It appears to be correctly registering my sleep hours. Don’t know - maybe it was a fluke. Will be back in touch should I experience the problem again and will send the graph showing the sleep times.
Thanks for getting back to me. I apologize for the delay in replying.
Moderator edit: removed personal information
Best Answer