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Fitbit Ionic blank screen

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Hello. My Fitbit was only showing the heart rate icon on the right of the screen and wouldn’t go back to the time. I shut it down via the settings and now it won’t restart, just a blank screen. Can anyone please help?

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  • Now I can get to the logo but no further, any ideas?
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My Fitbit is doing the same thing. And then the screen keeps glitching. I contacted customer support and the only thing they could suggest is buying a brand new Fitbit. I am extremely unhappy with the way that my experience has gone. I hope that you can get a solution. I would hate for either one of us to have to pay another $250 for a Fitbit to malfunction.

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Oh no! I’ll go back to JBHifi, in the past they’ve always replaced other fit bits I’ve had where the strap has broken. Thanks for your help😊

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