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Fitbit Ionic died

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‎12-24-2021 20:50

‎12-24-2021 20:50

My Fitbit Ionic all of a sudden quit working. The face suddenly went dark. I thought it was a dead battery. After sitting on the charger for several hours the face will not light up. I attempted a hard reboot of the device but the display will not turn on. The watch vibrates like it is trying to do something but the screen stays blank. I have attempted to pair it with my phone but now my phone can’t find it. I tried several times. Again the watch vibrates but stays blank.

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‎12-25-2021 10:11

‎12-25-2021 10:11

Welcome to the Fitbit Community @Ken.H. Thank you for mentioning the steps that you have followed in order to turn on your Fitbit Ionic.

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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