07-17-2021 09:21 - last edited on 07-18-2021 12:35 by LiliyaFitbit
07-17-2021 09:21 - last edited on 07-18-2021 12:35 by LiliyaFitbit
how do i download exercise data for my ionic. it seems i can download everything but that. and it's the thing of most value to me.
thanks
Moderator edit: subject for clarity
07-18-2021 12:34
07-18-2021 12:34
It’s good to see you in the community, @Grover_Neuse.
Thanks for the details shared in your post. You should be able to export your exercise history and exercise logs. Please find the instructions in How do I export my Fitbit account data?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-18-2021 15:29 - edited 07-18-2021 15:30
07-18-2021 15:29 - edited 07-18-2021 15:30
I am sorry @LiliyaFitbit it does not help. I know how to export the data. I have done previous months and my entire history. I have used Excel. Along the bottom there are worksheet tabs for everything except Exercise. There is Activities but what I want is the data on Running, Spinning, etc.
I may be missing something but I cannot locate my exercise data in the exports.
07-19-2021 17:13
07-19-2021 17:13
Thank you for your reply, @Grover_Neuse.
I appreciate your efforts and the additional details. I understand your concern and recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.