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Fitbit Ionic face fell off

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‎07-25-2021 17:54 - last edited on ‎07-26-2021 06:10 by Fitbit Moderator

‎07-25-2021 17:54 - last edited on ‎07-26-2021 06:10 by Fitbit Moderator

I’ve had my Fitbit for a while but the face just fell off with no warning. I’ve tried to put it back but it’s not working once I put the screen back.

 

 

Moderator edit: format

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‎07-26-2021 06:09

‎07-26-2021 06:09

@Amhaith Welcome to our Fitbit Community. I'm sorry to hear about the issue that your Fitbit Ionic experienced with the face or screen. By the way, thank you for trying to get it fixed before contacting our forums.

 

Due to this, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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