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Fitbit Ionic issues

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‎11-03-2019 15:06

‎11-03-2019 15:06

Hello, 

 

The backplate of my Fitbit ionic has been getting warm lately. Not to the point of burning me but warm and it seems to be glitching when recording workouts. 
today I read a article about a guy whose tracker gave him 3rd degree burns. Is this a issue with Fitbit?  I love my ionic but do not want it to cause injury. And the backplate has been without question warming up on my tracker.  At this point I’m going to stop wearing it to bed. 

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‎11-03-2019 16:12

‎11-03-2019 16:12

Contact Customer Support.

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