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Fitbit Ionic not charging

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‎11-13-2020 13:26 - last edited on ‎11-14-2020 17:10 by Fitbit Moderator

‎11-13-2020 13:26 - last edited on ‎11-14-2020 17:10 by Fitbit Moderator

My new Iconic one day would no longer charge.  Totally stopped working and won't even get a response on my charger.  Please help.

 

thank you in advance for your feedback.

 

Moderator Edit: Clarified subject

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‎11-13-2020 13:36

‎11-13-2020 13:36

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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