Fitbit Ionic refund inquiry

[HimThana]

I’ve submit the Fitbit Ionic for refund since Aug 2024, but there’s still no progress updated. Could anyone advise how long would we get the refund.

Moderator Edit: Formatting.

[AndreaFitbit · Accepted solution]

Thanks for getting back to us @HimThana. I'm sorry to hear that you've submitted your Ionic for refund and there's still no progress updated.

I sent you a private message in order to continue assisting you.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.