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Fitbit Ionic set Wallet does not work properly

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‎06-07-2020 01:33

‎06-07-2020 01:33

Fitbit Ionic

Version: 27.70.8.0

Android Samsung A8

 

If I want to add my bank card to the wallet, I can enter my details. But when I press next it goes black. Does anyone know the problem about this? 

 

Have also tried it on the computer but here I have that the tracker must be synchronized again and then stops.

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‎06-13-2020 16:35

‎06-13-2020 16:35

@GijsS A warm welcome to the Community. Thanks for the details shared. 

 

I appreciate the troubleshooting tried prior to posting. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email. 

 

I'll be around if you have any additional questions. 

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