Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Ionic stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

my fitbit ionic stopped working suddenly. As per customer support the only option is to threw it as they cannot repair it. 

Such a disgusting experience. 

Best Answer
0 Votes
3 REPLIES 3

You are not alone. Plenty of other people are having the same issues and experience as you sadly. 

Best Answer
0 Votes

Mine stopped the day before yesterday.  Would not turn on and would not charge.  Finally got the reset to work and it said it needed to charge but would not charge when "connected" to the charger.   I wear this thing doing everything so decided to take a closer look at the charging connectiion area.  I found that there is a small channel going around the three dots on the charging dock and mine was filled with enough dirt to cause the magnetic connection between the charging cord and the watch to not connect fully.  I took a small pin and carefully cleaned the dirt from the little track around the charging area on the watch and tried to charge again.   It worked like a charm and i will make it part of my regular cleaning.  Ionic was fully charged quickly and works fine.

Best Answer
0 Votes
Thank you for your input. I tried accordingly, unfortunately, I am not
lucky. Thx!
Best Answer
0 Votes