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Fitbit Ionic weather app problem

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‎05-19-2018 20:12

‎05-19-2018 20:12

Ok so i got the fitbit ionic Christmas 2017, and i got a new one because someone how the water damaged it (when i went for a swim) and the warrant covered it. I just received it in the mail, but when i finished setting it up when i noticed that the weather app said i haven't put any location information even though i did. I tried resetting my Bluetooth, fitbit ionic, fitbit app, tablet, retyping my location, but nothing seems to work. What shall i do?

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‎05-20-2018 12:17 - last edited on ‎11-14-2025 14:48 by Fitbit Moderator

‎05-20-2018 12:17 - last edited on ‎11-14-2025 14:48 by Fitbit Moderator

@W0LFCH1LD Welcome to the Fitbit Community! Thanks for reporting the situation you are experiencing with Ionic and the Weather app. 

You need to make sure that you turned on "location services" for the Fitbit app. Otherwise, the weather for your current location won't appear.  Please check this helpful article for more details on how to turn that on for the Fitbit app. 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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