Fitbit Ionic will not sync with Pandora Prime

[Dubya2]

This is very frustrating.  I have reviewed post after post on how to get Pandora to sync with my Ionic.  Every reply sends a link back to the Fitbit help pages which, after review, are absolutely useless.  I have attempted every fix listed.  I still cannot download stations.  I have Pandora Prime but my Ionic will not download.  I have added my Pandora account and it shows my Thumbprint radio but the Ionic keeps telling me to "use your computer to start transferring music".  I have Pandora on my Windows 10 device, with all playlists available.  I have forced a sync multiple times.  Yes....my ionic and my computer on on the same network. yes....I have a Bluetooth connection.   Yes...the devices are synced because my dashboard is showing my daily activity.

NO....I do not have music on my Ionic.

Quite honestly, I am beginning to think I have a $300 dollar digital watch.

[SunsetRunner]

Is your Ionic connected to your wifi?

[MarreFitbit]

Hey there @Dubya2, thanks for stopping by! Also, thanks for taking the time to troubleshoot this syncing issue on your own. Nice way to go!

First, check what @SunsetRunner asked, then I'd like you to restart your tracker and double check you're following these steps to download the stations. Have you gotten any error message when trying to sync Pandora with Ionic?

Plug your watch into the charger. Stations download automatically when the watch is charging and in range of your Wi-Fi network, or tap Force Sync Now in the Fitbit app to add the stations to your watch. 

If the issue persists, here is what I my sister did to get a Pandora station downloaded (she was about 2 feet away from the wireless router): 

• Restart Ionic
• Restart Phone
• Plugin Ionic to charge
• Unlink Pandora account

• Log out/in from Fitbit app
• Relink Pandora Account
• Tap on Media tile on Fitbit app
• Tap on Manage Wi-Fi Networks to select your Wi-Fi network (if a network is listed as already connected, remove it and then re-add it and make sure it's the same Wi-Fi network that your phone is connected to)

• Press X in the top right corner to exit
• On Ionic, go to and tap the Music app
• Tap the Transfer Music button (once it's complete you'll hear/feel a buzz) the button will read Transfer Music (This will tell you for sure that your watch is connected to the same network as the phone/app)
• Next, In the Fitbit app, tap on Media tile and tap on "Pandora (manage settings)" and select the radio station(s) you want to download
• Perform a "Force Sync Now" job

• On Ionic, open up the Pandora app, you should see the message, Updating Stations... Download will continue in background if you leave app.

Let me know if the above steps work for you.