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Fitbit Ionic will not update at all

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‎03-19-2018 22:13

‎03-19-2018 22:13

This is my 3rd Ftibit and I have never had any problems till now. The new update will not install what so ever. I did it though bluetooth and Wifi and everytime it gets to almost done than the red X shows up. I'm so pissed with all the money I have spent to Fitbit and now my device is useless. I don't know what else to do besides break this piece of **ahem**..So now it looks like I have to get a new one. 

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‎03-19-2018 23:45

‎03-19-2018 23:45

I'm stuck as well.  VERY frustrating

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6 REPLIES 6

‎03-19-2018 23:45

‎03-19-2018 23:45

I'm stuck as well.  VERY frustrating

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‎03-20-2018 08:10

In response to bjgiboney

‎03-20-2018 08:10

Both of you, do a RESTART.

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0 Votes

‎03-22-2018 15:26

In response to SunsetRunner

‎03-22-2018 15:26

Got it to work finally.  

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‎05-02-2019 19:21

In response to SunsetRunner

‎05-02-2019 19:21

I have not been able to update, I have restored, I have even called the help line twice wrote and they helped me right up to where I already have gotten gave me a Case number and told me to call back if it failed...which it did twice. Not sure what else to do

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‎08-06-2019 23:29

In response to Lola66

‎08-06-2019 23:29

I am having the same issue. I have contacted them twice.

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‎08-06-2019 23:30

In response to bjgiboney

‎08-06-2019 23:30

How did you get yours to finally work?

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