12-02-2017 18:23
12-02-2017 18:23
Has anyone had the ionic reset itself randomly during workouts? This happened to me a couple times before while I was using fitbit coach and other times when I was on a run.
12-03-2017 07:04
12-03-2017 07:04
It happened to me once during Elliptical exercise.
12-03-2017 17:25
12-03-2017 17:25
When this happened to you guys, what screen did you end up on?
My swim session tracking got aborted automatically and I ended up on the Exercise -> Swim menu when I realized it had stopped tracking. Some reported they landed back on the clock face as if the device did a complete restart.
https://community.fitbit.com/t5/Ionic/Crashes-during-exercise/m-p/2225154#M4735
12-03-2017 18:35
12-03-2017 18:35
I just realized that it restarted when I saw the fitbit logo. It defaulted to the clock (after the restart).
12-03-2017 18:42
12-03-2017 18:42
Was your phone nearby at the time? In the other thread people suggested an association between getting notification and Ionic crashing.
05-31-2018 19:41
05-31-2018 19:41
I'm also getting the same issue, really annoying and not good for a $300 watch! Last Fitbit I'll buy
06-27-2018 01:31
06-27-2018 01:31
I've had this happen about 4 times since I first got mine about a month ago.
Today it happened while on a walk with my dog and was listening to music through the music app on the fitbit.
06-27-2018 02:32
06-27-2018 02:32
I had a couple of times I turned off the tracking while Jogging. About a minute after the start there was a vibration and a transition to the clock screen. Launched again. Perhaps because of the high sensitivity of the display. The hour was covered by a sleeve and could be a false touch. In General, I thought the advantage of the ability to control the clock with thin gloves. The screen responds to touch.