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Fitbit Versa special edition

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Does anyone know how to get the Fitbit Versa special edition back on, it suddenly stopped working even though it was fully charged, I'm so sad

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Hi @TheGrownMermaid, good to see you in the community.

 

Can I ask if you have tried placing your Versa into its charger and then connecting it to a power source? If this doesn't do anything the next step to try would be the restart procedure here.

 

Let me know how you get on 👍🏽 

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Nathan | UK

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Yes I have, it was fully charged when it died, came back on and then died
again, the screen would light while on the charger, but now will not even
light to the blank screen
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In that case I think your only option is to contact customer support. They will be able to discuss any warranty options you have available to you. 

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Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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