04-07-2019 07:03
04-07-2019 07:03
Does anyone know how to get the Fitbit Versa special edition back on, it suddenly stopped working even though it was fully charged, I'm so sad
Best Answer04-08-2019 00:51
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-08-2019 00:51
Hi @TheGrownMermaid, good to see you in the community.
Can I ask if you have tried placing your Versa into its charger and then connecting it to a power source? If this doesn't do anything the next step to try would be the restart procedure here.
Let me know how you get on 👍🏽
Best Answer04-08-2019 05:35
04-08-2019 05:35
Best Answer04-08-2019 07:55
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-08-2019 07:55
In that case I think your only option is to contact customer support. They will be able to discuss any warranty options you have available to you.
Best Answer