04-07-2019 07:03
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04-07-2019 07:03
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Does anyone know how to get the Fitbit Versa special edition back on, it suddenly stopped working even though it was fully charged, I'm so sad

04-08-2019 00:51
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04-08-2019 00:51
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Hi @TheGrownMermaid, good to see you in the community.
Can I ask if you have tried placing your Versa into its charger and then connecting it to a power source? If this doesn't do anything the next step to try would be the restart procedure here.
Let me know how you get on 👍🏽

04-08-2019 05:35
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04-08-2019 05:35
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again, the screen would light while on the charger, but now will not even
light to the blank screen

04-08-2019 07:55
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04-08-2019 07:55
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In that case I think your only option is to contact customer support. They will be able to discuss any warranty options you have available to you.

